Trusted, professional heating engineers based in Cheltenham.

Heating & cooling engineers in Cheltenham and Gloucestershire

  • Gas Safe registered
  • 24 hour emergency call out
  • 4.98 out of 5 on TrustATrader
A new 40kW Worcester Bosch boiler and system filter fitted on a stone wall

4.98

From 18 customer reviews on TrustATrader.

30 years

Of central heating installation, servicing and repair.

Registered

Gas Safe Register, BPEC and OFTEC.

24 hours

Emergency call out, day or night.

Heating

Boilers, central heating and hot water

Jobs of all sizes, from a minor boiler repair to a full central heating installation.

An Ideal combi boiler with a magnetic system filter and copper pipework

Boiler service, repair & breakdown

Servicing, breakdown diagnosis and repair.

A newly fitted Ideal boiler and unvented hot water cylinder

Boiler installation

Straight swaps through to a full system change.

A loft installation with an Ideal boiler, 245 litre cylinder and expansion vessel

Central heating installation & upgrades

New systems, upgrades, radiators and power flushing.

An underfloor heating manifold with pump and blending valve in a plant room

Underfloor heating

Systems, manifolds and controls.

A wall mounted digital heating thermostat

Controls & thermostats

Receivers, thermostats and heating controls.

  • Unvented systems & cylinders
  • Power flushing
  • General plumbing
  • Safety & landlord certificates

And the rest of it

Hot water, smaller plumbing jobs, and landlord certificates.

Cooling

The newest side of the business

Air conditioning is the newer half of what we do, fitted and serviced to the same standard as the heating side.

Thinking about air conditioning at home or at work? Give us a call.

A Haier air conditioning condenser mounted on the outside wall of a house in Cheltenham
The matching Haier indoor wall unit fitted inside the same property

Reviews

4.98 out of 5, from 18 reviews on TrustATrader

Heating stopped 12th Feb just as cold snap starting. Looked up Trust a trader, sent text to Harry. Got a quick response and he fitted us in on Friday 13th. Identified it was a receiver/thermostat issue. Asked if we could get by until Monday as he didn't have the part which we said we could. He rang 30 minutes after leaving and after reviewing weather conditions which were markedly worsening and said he could come back after another job. He returned and fitted new receiver and gave us a much more user friendly thermostat to use going forward. Showed him another job in our home to schedule works as a result. First impressions were great solidified upon meeting Harry and his professional, personable manner. Highly recommend.

JohnFebruary 2026

Excellent service. No complaints what so ever. Highly recommend.

Paul CotterellSeptember 2025

We had radiators moved and replaced in our home and a leaky toilet fixed. Harry made the process really easy for us and even ordered relevant parts for us (making it even easier). Work was completed to a really high standard and our house was left clean and tidy. He was able to help us out quickly and had great communication (phoning back the same day we enquired). Would highly recommend!

MegFebruary 2025

Return of communication 5/5 stars. Knowledge 5/5 stars. Recommend 5/5 stars. Clean and tidy work 5/5 stars. Polite and courteous 5/5 stars. Post work communication 5/5 stars. Would definitely use this company again and recommend them.

ElizabethAugust 2025

Published on TrustATrader. Vetted and approved member since November 2023.

Get in touch

Tell us about the job

Send the details over and we will come back to you.

  • Boilers, central heating, hot water and cooling
  • Cheltenham, Gloucester, the Cotswolds, Malvern and Tewkesbury
  • If it is urgent, ring 07307 224214

About

Based in Cheltenham

A firm of heating engineers with over 30 years' experience in central heating installation, servicing and repair.

Harry Surman runs it, and Harry is who turns up.

Cross Counties Heating & Cooling Ltd, company number 17421315, registered in England and Wales.

  • Gas Safe Register
  • BPEC
  • OFTEC
  • TrustATrader approved
  • Insurance verified
Neptune's Fountain and the Regency buildings of the Promenade in Cheltenham

Contact

Where we work, and how to reach us

Call or email

07307 224214

harry@crosscounties-glos.uk

24 hour emergency call out. If it is urgent, ring rather than email.

Based in

Prestbury, Cheltenham
Gloucestershire GL52

Areas covered

  • Cheltenham
  • Gloucester
  • The Cotswolds
  • Malvern
  • Tewkesbury
  • And surrounding areas

Heating down, or planning ahead?

Give us a ring.

Call 07307 224214